Good practices related to market surveillance activities performed on non-food consumer products sold on-line (CR 2014)

The aim of the study is to collect best practices among EU countries performing market surveillance on products sold online. We analyse existing practices and identify elements which proved to be effective and which could be replicated in other countries. Collecting at least 10 examples of good practices in enforcing safety and compliance regulations for consumer goods sold online and evaluating their effectiveness shall provide the basis for the analysis of success and fail factors in order to present recommendations for policy makers to improve the market surveillance and enforcement of safe online consumer products.